Important customer information

Terms & conditions~ 

Please make sure to state your personalisation details when ordering your card.

I cannot be held for the buyers mistakes , therefore please make sure spellings of names and other details are correct when finalising your purchase.

All of my cards are beautifully made and should reach you in perfect condition, if however, you are not happy i will give refunds upon return of your item.

The item must be returned within 7 days and in its original condition. The amount refunded will be the card price and will not include postage.


Personalisation ~

Please make sure that you leave all the personalisation details (name, age, dates, etc.) in the ORDER & DELIVERY COMMENTS box when going through the checkout.

If you have purchased more than one card, please be clear which information is for which card. This information is very important to ensure that your card is not delayed and is exactly what you asked for.


Delivery & delivery times ~

All of my cards are made from scratch, to order.

I aim to have them in the post within two days after receiving the order, obviously during busy periods this timeframe may run a day or two over, but I would contact you if there were a problem.

My finished cards are packaged with envelope in a cello bag, then re-packaged in a rigid card backed envelope to ensure that it reaches you in perfect condition.

All cards are sent 1st Class Royal mail.

Postage & packaging charges are £1.10 for your first card and an additional 20p for each additional card.

i.e. 1 item = £1.10, 2 items = £1.30, 3 items = £1.50


Copyright ~ All of the cards on this site have been drawn & designed by myself and are therefore copyright of ©Creative Eye 2002.


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